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Tech Startup Demonstrates New Ways to Speed up Emergency Response Times and Save Lives

Rural Tennessee EMS crews tested the technology and say it’s needed

Roane County, Tenn. – (August 15, 2024) – Dozens of members of the Roane County Rescue Squad, police officers, firefighters and other first responders volunteered their time recently to conduct mock emergency scenarios to test new technology that could potentially save millions of lives.

“I could give you thousands of examples where we are not able to easily locate the area of an emergency,” said Travis Willmott, a firefighter from the Harriman City Fire Department. “I think all of this technology is going to aid in our response time, and is going to aid us in providing better care.”

Arrive AI holds the first-position patent on a smart mailbox system powered by artificial intelligence (AI) that is able to send and accept packages via drones and robots. It keeps packages secure, creates safer streets and is environmentally friendly. The emergency light system is an added layer of protection and security.

“The Roane County first responders did a great job showing what our technology can do for their response times and how it can help them find the people who are desperate for their help,” said Arrive AI CEO Dan O’Toole. “We can’t wait to unveil this technology to the country because it is life-saving, and is going to do wonders for anyone who uses it.”

The mailbox’s emergency light system is activated when an Arrive AI subscriber calls 911. It flashes red for fire, blue for police, and red and white for medical needs. The lights help direct crews straight to the home in need while also alerting neighbors or passersby of the emergency, potentially getting help even faster.

“Almost every time we get a call, Google and GPS will get us pretty close, but not right to the door,” said Thomas Dillon, unit director with the Roane County Rescue Squad. “You can find Disney and the beach pretty easily, but when you’re trying to find a home or other location out in the county, GPS is usually off by some feet, sometimes much farther. For medical emergencies or police, this would be a huge benefit.”

The American Heart Association reports that a person’s chance of surviving a cardiac arrest increases by 7-10 percent for each minute that is shaved off EMS personnel response time. 

“This technology will help us find individuals in distress a lot faster,” said Roane County Paramedic David Schroeder, who serves as a brand ambassador for Arrive AI and organized the demonstration. “It’s the worst feeling in the world to arrive too late, knowing that you could have helped.”

“We’re very happy to have added this feature to our mailbox, which we originally designed simply as a package delivery hub,” O’Toole said. “When we realized we could add this life-saving feature, we had to do it. And if we find we can make it more effective, you can bet we’ll do that, too.”

As a result of this demonstration and feedback given during a focus group, Arrive AI will form a Public Safety Advisory Committee, composed of public safety leaders from across the country, who will convene regularly to advise the company on best practices and ways to improve its emergency response system. The committee will be charged with helping Arrive ensure its network will enhance capabilities of the existing national safety system.

About Arrive AI:

Arrive AI’s patented last mile (ALM) platform enables drone-based and human mail delivery to and from a physical smart mailbox, while providing tracking data, smart logistics alerts, and advanced chain of custody controls to secure the last-mile delivery for all shippers, delivery services, and autonomous delivery networks. Arrive AI makes the exchange of goods between people, robots, and drones frictionless, efficient, and convenient through artificial intelligence, autonomous technology, and interoperability with smart devices including doorbells, lighting and security systems. Learn more details about the company’s patents here. See videos of the smart mailbox in action here

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